At RoseGirlLash, we are committed to protecting our customers’ personal information and providing a safe, transparent online shopping environment. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Purpose of Collecting Information

We only collect the information necessary to:

• Process and fulfill orders, including delivering products to the correct address and within the expected timeframe.
• Provide customer service and after-sales support.
• Send promotional information and special offers when customers have voluntarily subscribed to receive such communications.

2. Types of Information We Collect

RoseGirlLash may collect the following types of personal information:

• Full name, phone number, email address, and shipping address.
• Payment information, where applicable, processed securely through trusted payment gateways.
• Transaction history and customer feedback.

3. How We Use Your Information

Customer information may be used for the following purposes:

• Completing purchases and delivering orders.
• Improving our services and optimizing the overall shopping experience.
• Providing information about promotions, special offers, and updated policies, where customers have agreed to receive such communications.

We do not sell, trade, rent, or otherwise disclose customers’ personal information to third parties for commercial purposes.

4. Information Security

• RoseGirlLash uses SSL technology to encrypt data when customers access our website and make payments.
• We use reliable security systems and servers to help prevent unauthorized access, disclosure, alteration, or loss of personal information.
• Our staff are trained in data protection and are only granted access to customer information when necessary to provide services and support.

5. Your Rights

Customers have the right to:

• Review, update, or correct their personal information at any time by contacting RoseGirlLash.
• Request the deletion of their personal information when it is no longer necessary for the provision of our services.
• Opt out of receiving promotional emails, messages, or other marketing communications from us.

6. Data Retention

Personal information will be stored in RoseGirlLash’s systems for as long as necessary to provide our services, fulfill transactions, comply with applicable legal obligations, or until the customer requests its deletion where applicable.

7. Sharing Information with Third Parties

We only share customer information with third parties in limited circumstances, including:

• Shipping and delivery partners, when necessary to fulfill and deliver orders.
• Government authorities or competent agencies when disclosure is required by applicable law or a valid legal request.